With
larger companies dealing with hundreds of customers on a daily basis, many
wonder how they do it. When you take a close look at how they contact you,
you’ll see that most of them use some type of auto-response system. They are
called autoresponders and they are a very powerful tool that can help you with
a variety of tasks.
Once
you have an autoresponder set up, you can use it to make money even if you
aren’t working in front of your computer. You can be out with your family or
doing other things, while your autoresponder draws visitors to your website,
provides them with information and helps you grow your business.
Here
is a quick example of what a basic autoresponder can do. Let’s say someone
visits your website and likes what they see. If you offer them a good reason they
will normally sign up for your email list. When that list is managed by an
autoresponder it will automatically send out a welcome email and a series of
follow up emails designed to get your visitor to take some form of action like
make a purchase.
TIP:
If you don’t have an email list, you should start building one immediately.
They
can inform your customers of news, upcoming products, and answer most general
consumer questions. Autoresponders can be used like little robot salesman, to
let customers know about products, services and special offers as well as how
the potential customer will benefit by staying connected with your business.
When
it comes to making money using an autoresponder one of the first things you
should do, is ensure that your website, blog and even your social profiles have
a signup form where people can see it. While this is an obvious way to use an
autoresponder, a lot of people neglect this step.
Each
and every day your sites and online profiles attract visitors. If you put a
signup form in obvious locations people who are interested in knowing more
about you and what you have to offer will gladly sign up and become a contact. This
way, your customer base will grow and you can stay in close contact with your prospective
customers and increase your audience and conversion rates.
To
help sweeten the pot and get more signups you can give offer free reports, ebook’s
or other incentives that will entice visitors to provide you with their contact
information and permission to email them regularly.
Autoresponders
are great for customer response because they can answer a large portion of your
technical questions. Whenever someone sends you an email needing customer
support, simply answer with an autoresponder message that entails a lot of the
most common problems. A lot of customers
find this to be very helpful and chances are it will cover the issue they are
experiencing. Most
autoresponders provide a feature that will connect with your blog and send out
an email every time you make a post automatically sending people to your site
to read more which is a great way to increase traffic without any extra work on
your part.
As
we know autoresponders can be used to send out free courses like this one. They
can also be used to deliver articles, information, reports and information
regarding your products and services, price lists, welcome and thank you
letters, confirm orders, and tell readers about your special offers, sales and
discounts. You can preset any type of information into your autoresponder, so
it will automatically send out at timed intervals whenever someone subscribes
to your email list. Unlike
mass email messages, autoresponders can be set up to your specifications
allowing you to send personalized messages that will make your reader feel as
if the email was written specifically for them. It can include a variety of
personalization’s from their name and email to account information, such as
login info, order details and receipts. In the world of online businesses, this
is as good gold when it comes to
customer service.
Another
technique is to include reference to your terms and conditions. Often times, potential
customers simply don’t have enough time to read through your terms and
conditions even though they are very important, which is why it never hurts to
include them with an email. You
could include a link your website, or detailed information about your return
policies, purchases, refunds, and anything else you think a potential customer
would like to know. This will help eliminate hesitation on the consumer end
when it comes to making a purchase. Anytime
you have a new product, all you have to do is write a review about it, add it
to the broadcast page of your autoresponder, make a few adjustments,
personalize it for your customers, then send it off to everyone on your
customer list with the click of a button. When you have a follow up
autoresponder, it will keep you’re your consumers in the loop and keep your
business relevant in their minds.
When
it comes to business using a free or cheap autoresponder is never a good idea. If
you take your time and choose a reliable autoresponder, you’ll save your business
and yourself a lot time, trouble and money in the long run. Before you decide
to purchase one you should always compare and see what each one has to
offer. If you are interested in running
one from your server or website, then you’ll need to look at desktop and
locally hosted autoresponders.
Here
are a few places you can start:
Aweber:
http://www.aweber.com
http://www.aweber.com
Getresponse:
http://www.getresponse.com
http://www.getresponse.com
Mailchimp:
http://mailchimp.com
http://mailchimp.com
Of
course there are many more and the best way to find the right one for your
business remember to take your time,
weigh your options, focus on the features you need most and look for
reliability.
When it comes to making more sales using your autoresponder, follow up messages
are very important. Most website visitors won’t buy something on the first
visit; it normally takes more than 6 or 7 visits before they decide to make a
purchase. To keep them interested and eventually make the sale, you’ll need to
come up with some innovative yet captivating follow up messages.To
help boost results, you should include comparisons between what you offer and
what competitors offer. This way, you’ll show potential customers that you are
indeed the best, with the best features and the best prices. As we discussed in
your second lesson once you have a few satisfied customers, you can include
some testimonials in your emails which will help build up your credibility.
I sincerely hope that
you have learned a lot about how to put autoresponders to work for your
business. I sure hope you have
enjoyed your lessons and learned a lot about how you can use autoresponders to
grow your business and increase your profits.
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